Support

We're here to help with SplitVibe.

Contact Us

Have a question, found a bug, or need help with your account? Reach out to our support team and we'll get back to you as soon as possible.

customer-service@agilecatalystlabs.com

Frequently Asked Questions

How do I split a bill with friends?

Create a new session from the home screen, add your friends as participants, then scan your receipt or add items manually. Assign items to the people who ordered them and SplitVibe will calculate everyone's share automatically.

How does receipt scanning work?

Tap the camera icon and point your phone at a receipt. SplitVibe uses AI to read the items, prices, tax, and subtotal automatically. You can review and edit any items before splitting.

Can I add someone who doesn't have the app?

Yes. When adding participants to a session, you can add anyone by name — they don't need an account. Only the host needs to be signed in.

What is SplitVibe Pro?

SplitVibe Pro unlocks unlimited bill splitting sessions. The free plan includes a limited number of sessions. Pro is available as a monthly or annual subscription via in-app purchase.

How do I cancel my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel SplitVibe Pro from there.

How do I delete my account?

Go to the Settings screen in the app and tap "Delete Account." This will permanently delete all your data including sessions, receipt history, and account information.

Is my data secure?

Yes. We use Firebase Authentication for secure sign-in and store your data using industry-standard security practices. We never sell your personal information. See our Privacy Policy for full details.


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